Welcome to SparkConnect. By accessing or using our platform, you agree to these Terms of Service. SparkConnect is an adults-only (18+) social discovery platform designed to connect like-minded individuals seeking meaningful chemistry. We ask that you read these terms carefully, as they outline your rights and responsibilities as a member of our community.

1. Eligibility

You must be at least 18 years old to create an account and use SparkConnect. By registering, you confirm that you meet this age requirement and that you have the legal capacity to enter into this agreement. We verify age during sign-up and may request additional documentation at any time. Accounts found to belong to minors will be terminated immediately, and we reserve the right to report such cases to the appropriate authorities.

2. Your Account

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to provide accurate, current, and complete information during registration and to keep it updated. Impersonation, multiple accounts used for deceptive purposes, or the use of another person's photos without consent are strictly prohibited and will result in permanent removal.

3. Community Conduct

SparkConnect is built on respect, consent, and genuine connection. You agree not to:

• Harass, threaten, or intimidate other members.
• Send unsolicited explicit content or engage in sexually explicit conversations without clear mutual consent.
• Use the platform for commercial solicitation, spam, or fraudulent activity.
• Discriminate based on race, religion, gender, sexual orientation, disability, or any protected characteristic.
• Share another member's private information without their permission.

4. Content Ownership

You retain ownership of the photos and text you upload. However, by posting content, you grant SparkConnect a non-exclusive, royalty-free license to display and distribute that content within the platform to facilitate connections. We never sell your personal content to third parties. You are solely responsible for ensuring you have the right to share any images you upload.

5. Termination

We reserve the right to suspend or permanently ban any account that violates these terms or our Community Guidelines. You may delete your account at any time through your settings. Upon termination, your profile will no longer be visible, though some data may be retained for legal and safety purposes as described in our Privacy Policy.

6. Disclaimers

SparkConnect is a platform for introductions, not a guarantee of compatibility or safety. While we verify profiles and moderate actively, we cannot guarantee the behaviour of every member. You are responsible for your own interactions, and we strongly encourage you to follow our safety guidelines when meeting anyone in person.

These terms may be updated from time to time. Continued use of the platform after changes constitutes acceptance of the revised terms. If you have questions, contact our support team at support@sparkconnect.fun.

At SparkConnect, discretion is not an afterthought — it is a core principle. This Privacy Policy explains what information we collect, how we use it, and the steps we take to protect your privacy. We believe you should be able to pursue meaningful connections without compromising your personal information.

1. Information We Collect

When you create an account, we collect the information you provide directly: your name, age, email address, photos, interests, and the details you choose to include in your profile. We also collect information automatically as you use the platform, such as device type, IP address, browser information, and patterns of interaction (likes, matches, messages) that help us improve matching and safety.

2. How We Use Your Information

Your information is used to operate and improve SparkConnect, to facilitate connections between members, to verify identity and age, to moderate content and enforce our guidelines, and to send you service-related communications and optional marketing updates. We do not sell your personal information to advertisers or data brokers.

3. Sharing Your Information

Your profile details (such as your first name, age, city, photos, and bio) are visible to other members. You control the visibility of certain profile elements through your settings. We share limited information with trusted service providers who help us run the platform (such as hosting and analytics), under strict confidentiality agreements. We may also disclose information when legally required or to protect the safety of our members.

4. Data Security

We use industry-standard encryption for data in transit and at rest. Access to personal data is restricted to authorised personnel and is logged for accountability. While no system is completely immune to breaches, we continuously update our security practices and respond swiftly to any incidents.

5. Your Rights

You may access, update, or delete your personal information at any time through your account settings. You can also request a copy of the data we hold about you, or ask us to restrict certain processing. For requests that cannot be completed through the app, contact privacy@sparkconnect.fun. We aim to respond within 30 days.

6. Cookies and Tracking

We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how the platform is used. You can manage cookie preferences through your browser settings, though some features may not function properly if cookies are disabled.

7. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes through the platform or by email. Your continued use of SparkConnect after an update constitutes acceptance of the revised policy.

Cookies are small text files placed on your device when you visit a website. They help websites remember your preferences, keep you logged in, and understand how you interact with different features. At SparkConnect, we use cookies to make your experience smoother, safer, and more personalised.

1. Types of Cookies We Use

Essential cookies are necessary for the platform to function. They keep you signed in, remember your session, and ensure security features work correctly. Without these, you would not be able to use core features such as messaging or matching.

Preference cookies remember your settings and choices — such as your preferred language or notification preferences — so you don't have to re-enter them each time you visit.

Analytics cookies help us understand how members use SparkConnect. We learn which features are popular, where people spend time, and how we can improve the overall experience. These cookies collect aggregated, anonymised data.

2. Third-Party Cookies

We may allow trusted partners to place cookies on our platform for analytics and performance purposes. These partners are bound by confidentiality agreements and are not permitted to use your data for unrelated advertising. We do not allow third-party advertising networks to track you across other websites through SparkConnect.

3. Managing Cookies

You can control and delete cookies through your browser settings. Most browsers allow you to block all cookies or to be notified when a cookie is set. Please note that blocking essential cookies will affect your ability to log in and use the platform. For more granular control, you may also adjust your preferences within your SparkConnect account settings.

4. Cookie Duration

Session cookies are temporary and are deleted when you close your browser. Persistent cookies remain on your device for a set period or until you delete them manually. We keep persistent cookies to a minimum and only use them where they add genuine value to your experience.

5. Updates

As our platform evolves, we may update this Cookie Policy to reflect new technologies or legal requirements. We encourage you to review this page periodically. If you have questions about our use of cookies, reach out to privacy@sparkconnect.fun.

SparkConnect is a space for adults to explore connection with confidence, curiosity, and class. These guidelines exist to protect that experience for everyone. They are not about policing fun — they are about ensuring that every member feels safe, respected, and free to be themselves.

1. Consent Is Everything

Always seek and respect consent in every interaction. This applies to conversations, photo sharing, and any meetings arranged through the platform. A member who declines a conversation or an invitation is not being rude — they are setting a boundary, and that boundary must be honoured.

2. Be Real

Use recent photos of yourself. Represent your age, interests, and intentions honestly. Catfishing, impersonation, and misleading profiles undermine the trust that makes SparkConnect work. Verified profiles help protect everyone, and we encourage all members to complete verification.

3. Keep It Classy

Flirtation is welcome. Explicit, graphic, or unsolicited sexual content is not. Keep your conversations respectful and attuned to the other person's comfort. If someone asks you to stop a line of conversation, stop. Chemistry should feel exciting, not uncomfortable.

4. Protect Privacy

Do not share screenshots of private conversations, personal contact details, or photos of other members without their explicit permission. What happens in a SparkConnect conversation should stay there unless both parties agree otherwise.

5. Report Concerns

If you experience harassment, inappropriate behaviour, or anything that makes you feel unsafe, report it immediately. Our moderation team reviews every report and takes action — from warnings to permanent bans. Reporting is not overreacting; it is how we keep the community healthy.

6. Meet Safely

When you decide to meet someone in person, choose a public place, tell a friend where you are going, and arrange your own transportation. Trust your instincts — if something feels off, it probably is. Your safety is more important than any date.

By being part of SparkConnect, you agree to uphold these guidelines. Members who repeatedly violate them may be removed from the platform. We are grateful for every member who helps make this community thoughtful, safe, and genuinely connected.

We take every concern seriously. Whether you have encountered a fake profile, received inappropriate messages, or noticed behaviour that violates our Community Guidelines, reporting it helps us protect you and the wider community. You never need to justify or minimise your concern — if it matters to you, it matters to us.

How to Report

On any profile or conversation, tap the menu icon (three dots) and select "Report." Choose the reason that best describes the issue, add any relevant details, and submit. You can also email our safety team directly at safety@sparkconnect.fun. If you are in immediate danger, contact your local emergency services first.

What Happens After You Report

Our moderation team reviews every report, usually within 24 hours. We may contact you for additional information, but we will never reveal your identity to the person you reported. Depending on the severity of the issue, we may issue a warning, temporarily suspend the account, or permanently ban the member. We keep a record of all reports and actions for safety and accountability.

What You Can Report

• Harassment, threats, or abusive language.
• Fake profiles, impersonation, or catfishing.
• Unsolicited explicit content or sexual harassment.
• Scams, requests for money, or commercial solicitation.
• Hate speech or discriminatory behaviour.
• Any interaction that made you feel unsafe or uncomfortable.

Our Commitment to You

Reporting is confidential. We do not tolerate retaliation against members who report concerns in good faith. If you ever feel that a report was not handled appropriately, you can escalate the matter by emailing our trust and safety lead at trust@sparkconnect.fun. Your voice shapes the safety of this community, and we are grateful for your courage in speaking up.

Welcome to the Help Center. Whether you are brand new to SparkConnect or a long-time member looking to get more out of the platform, this is your starting point. Below you'll find guidance on the most common questions and the quickest ways to get in touch with our support team.

Getting Started

Creating your profile is the first step toward meaningful connection. Choose a recent photo that feels genuinely you, write a bio that reflects your personality and what you're looking for, and add a few interests to help our matching system find people who share your energy. The more authentic your profile, the better the connections you'll attract.

Matching & Messaging

Our matching system learns from your interactions — the profiles you like, the conversations you engage with, and the preferences you set. If you're not seeing matches that feel right, try adjusting your filters or updating your interests. Messaging becomes available once a mutual like is established, helping keep conversations intentional and welcome.

Account & Verification

You can update your email, password, notification settings, and privacy controls at any time from your account settings. To earn a verified badge, complete the photo and ID verification process in your profile — it typically takes less than five minutes and dramatically increases trust and match quality.

Billing & Premium

SparkConnect is free to join and use for core features. If you subscribe to Premium, your payment is handled securely through our payment provider. You can view your subscription status, update payment details, or cancel at any time from your billing settings. Refunds are available within 14 days of purchase if you have not used premium features.

Still Need Help?

If your question isn't answered here, our support team is ready to help. Email support@sparkconnect.fun with a clear description of your issue, and include screenshots if relevant. We aim to respond within one business day. For urgent safety concerns, please use the Report a Concern section or email safety@sparkconnect.fun directly.

Whether you have a question about your account, feedback about a feature, or a concern you want to raise, we want to hear from you. Our team reads every message and works hard to respond thoughtfully and promptly. There are several ways to reach us, depending on what you need.

General Support

For account issues, billing questions, technical problems, or general inquiries, email support@sparkconnect.fun. Include your account email address and a clear description of your question. Screenshots are always helpful if you're experiencing a technical issue. Our typical response time is within one business day, Monday through Friday.

Safety & Reporting

If you need to report harassment, a fake profile, or any safety concern, email safety@sparkconnect.fun or use the in-app report feature on any profile or conversation. For matters requiring urgent attention, mark your email "URGENT" in the subject line. If you are in immediate physical danger, please contact your local emergency services first.

Press & Media

Members of the press can reach our communications team at press@sparkconnect.fun. We are happy to provide background information, data insights, and interviews about modern dating, connection, and online safety. Please include your outlet, deadline, and the nature of your request.

Careers

Interested in joining the SparkConnect team? We're always looking for thoughtful people who care about building safer, more meaningful online spaces. Send your resume and a short note about why you'd like to work with us to careers@sparkconnect.fun.

Partnerships

We collaborate with brands, event organisers, and creators who share our values around connection and community. For partnership proposals, email partners@sparkconnect.fun with details about your organisation and the collaboration you have in mind.

We are grateful for every member who takes the time to reach out. Your feedback and your trust are what make SparkConnect a place where real chemistry can flourish.

SparkConnect is at the forefront of a shift in how adults approach dating and social discovery online. We believe in chemistry over algorithms, intention over endless swiping, and classy, respectful interactions over noise. Our team is available to provide commentary, data, and context for stories about modern dating, relationship trends, online safety, and the future of social platforms.

What We Can Offer

Our communications team can arrange interviews with SparkConnect executives, product leads, and trust & safety experts. We can also provide anonymised, aggregated insights about member behaviour, dating trends, and the evolving expectations of adult singles. We do not share personally identifying information about our members under any circumstances.

Recent Story Angles

Journalists have recently explored topics including the rise of intentional dating apps, the importance of verification in online safety, how light-hearted design encourages respectful behaviour, and what older adults are looking for in online connection. We are always open to new angles and happy to suggest data to support your reporting.

How to Reach Us

Email press@sparkconnect.fun with your outlet name, deadline, and a brief outline of your story. If you're on a tight deadline, note "URGENT" in the subject line and we will do our best to respond within a few hours. For high-resolution brand assets and approved screenshots, please request them in your email and we will provide a secure download link.

We look forward to working with you to tell thoughtful, accurate stories about the evolving landscape of adult connection and social discovery.

At SparkConnect, we're building more than an app. We're creating a space where adults can explore connection with confidence, respect, and a little bit of magic. Our team is small, thoughtful, and deeply committed to doing this well — prioritising safety, design, and genuine human experience over growth at any cost.

Our Culture

We believe the best products come from teams that feel trusted, supported, and inspired. We work asynchronously where possible, value clear communication, and encourage everyone to bring their full selves to work. We are serious about our mission but not about ourselves — humour, curiosity, and kindness are part of every conversation.

Open Roles

We regularly hire across engineering, product design, trust & safety, marketing, and member support. Even if you don't see a role that matches your skills today, we welcome speculative applications from people who share our values. Tell us what you do and why you'd like to do it with us.

Benefits

• Flexible remote-first working arrangements.
• Competitive salary and meaningful equity options.
• Health, dental, and wellbeing support.
• Generous paid time off and parental leave.
• Annual learning stipend and conference budget.
• A team that genuinely cares about the work and each other.

How to Apply

Send your resume, portfolio (if relevant), and a short note about why SparkConnect resonates with you to careers@sparkconnect.fun. We read every application and aim to respond within two weeks. If we think there's a fit, we'll start with a friendly conversation — no whiteboard gauntlets, just an honest discussion about what we're building and how you'd like to be part of it.

SparkConnect is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone, regardless of background, identity, or experience.